Dear Valued Customer,
We need your cooperation. Due to the stricter
return policies with our suppliers and manufacturers, we at RPM have found it
increasingly difficult to return parts to our suppliers due to these
restrictions. Therefore, we have found it necessary to tighten our return
policy also and need your full cooperation in this matter. Below we have listed
the return policy that we must adhere to and cannot deviate from.
This return policy applies to ALL of our
customers and not just a select few, so everyone will be treated equally. We
thank you for your cooperation and hope this will make it easier for us to
return parts to our suppliers and return to you, your exchange or credit. Once
again, we ask for your cooperation and following our return policy.
RETURN POLICY PROCEDURE-THINGS TO KNOW
ALL RETURNS MUST HAVE A PRIOR RETURN
AUTHORIZATION NUMBER. When calling for a
return authorization number, please have your invoice number ready.
A RETURN APPROVAL NUMBER AND A COPY OF THE
INVOICE MUST ACCOMPANY ALL RETURNS. Returns will not be accepted without return approval, and a
copy of the invoice.
Parts authorized for return must be in original
packing only. ABSOLUTELY NO SUBSTITUTION WILL BE ACCEPTED.
Parts that were originally shipped in vendor
plastic bags, skin packed, or boxes must be returned in that original packing. NO
SUBSTITUTIONS WILL BE ACCEPTED, AS WE CANNOT RETURN IT EITHER.
NO WRITING OF ANY KIND IS ALLOWED ON THE
ORIGINAL SUPPLIER PACKAGES
OR BOXES. They'll be returned to the customer if written on or if
dealer has written on it.
Ruthless Performance Motorsports must be contacted within 10 days for any
returns or problems.
NO RETURNS ACCEPTED AFTER 30 DAYS.* (*see
electronic items below)
If the return is not the
error of Ruthless Performance Motorsports there is a 20% RESTOCKING
FEE. (We are also charged 20% restocking fee when we return the parts
to our suppliers)
*NEWLY PURCHASED ELECTRONIC ITEMS
RETURNED WITHIN 30 DAYS OF PURCHASE for testing purposes. Will be
tested for said problem. If the item tests okay, it will be returned as is NOT
replaced, nor refunded.
*ELECTRONIC ITEMS ARE
NON-RETURNABLE. It can be sent back for testing, due to problems
but a $29.95 testing fee will be incurred.
1. Disclaimer of Warranties. Ruthless Performance Motorsports (RPM) MAKES
NO WARRANTY OF ANY KIND WHATSOEVER CONCERNING THIS PRODUCT, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE AND ACKNOWLEDGE THAT THIS
PRODUCT IS SOLD ON AN ''AS IS" AND "WITH ALL FAULTS" BASIS.
YOU AGREE AND ACKNOWLEDGE THAT THE ENTIRE RISK
AS TO THE QUALITY AND PERFORMANCE OF THIS PRODUCT SHALL BE BORNE BY YOU. IF
THIS PRODUCT PROVES DEFECTIVE AFTER PURCHASE, YOU, AND NOT RPM NOR ANY
DISTRIBUTOR OR RETAILER, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING
2. Use of Product at Purchaser's Own Risk. You agree and acknowledge that the use,
installation, and/or operation of this product shall be at your own risk and
may result in severe injury, death, and/or damage to person or property.
3. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW, YOU AGREE AND ACKNOWLEDGE THAT RPM SHALL NOT BE LIABLE FOR ANY
INJURY OR DAMAGETO PERSONS OR PROPERTY, OR FOR ANY LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE, INCLUDING ANY CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES
ARISING DIRECTLY OR INDIRECTLY OUT OF OR IN CONNECTION WITH THIS PRODUCT'S USE,
INSTALLATION, AND/OR PERFORMANCE, WHETHER SUFFERED BY THE PURCHASER OR ANY OTHER
PARTY, AND REGARDLESS OF THE LEGAL THEORY UPON WHICH THE CLAIM IS BASED, EVEN
IF RPM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT OTHERWISE
LIMITING THE FOREGOING, IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST RPM BE
GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THIS PRODUCT.
4. Miscellaneous. This Disclaimer of Warranties
("Disclaimer") represents the complete and exclusive agreement
between You and RPM, and supersedes any prior agreements and/or communications
regarding the subject matter hereof. The terms of this Disclaimer shall be
governed by and construed in accordance with the laws of the State of
Massachusetts, without regard to any conflict of law principle that would
result in the laws of any other jurisdiction governing this Disclaimer. Any
action or proceeding arising out of this Disclaimer shall be litigated in
courts located in Bristol County, Massachusetts. You consent and submit to the
jurisdiction of any local, state, or federal court located in Bristol County,
Massachusetts. Any cause of action or claim you may have with respect to this
product, whether in contract, tort, otherwise, must be commenced within one (1)
year after the claim or cause of action arises, or such claim or cause of
action is barred. If any term or provision contained in this Disclaimer is
determined to be unenforceable in any respect, the enforceability of the term
or provision in any other respect, and of the remaining terms or provisions of
this Disclaimer shall not be impaired.
ADDITIONAL WAIVERS AND DISCLAIMERS
Vehicle racing is inherently a dangerous sport with significant risk of person injury or even death.
When a user participates in vehicle racing, he accepts the risk inherent
Ruthless Performance Motorsports
makes no warranty that the use of its products or parts
guarantees personal safety or freedom from physical injury or operates as a
life saving device.
Ruthless Performance Motorsports
products and parts are sold "AS IS" without any
warranties, warranties of merchantability and warranties of fitness for a
particular purpose are excluded. The entire risk of quality and performance of
such products and parts is with the buyer, user subsequent user, or agent
thereof (Herein "USER"). Should such products
of parts prove defective following their purchase, the buyer and not the
manufacture(s), distributor(s), or retailer(s), assume the entire cost of the
necessary services or repair.
Ruthless Performance Motorsports disclaims all liability for any special, direct, incidental or consequential damages, or any damages whatsoever,
including, without limitation, the loss of life or limb, or damages due to
bodily or personal injury, which may arise or result from the sale,
installation, or use of any of its products and parts.
It is the user's responsibility to inspect and verify the
dimensions, specifications, and performance of all products and parts as being
appropriate for the use to which the user will put them prior to any actual
installation and/or use of said products and parts.
Ruthless Performance Motorsports products and parts are to be inspected by the user before each use for
evidence of damage, defect, or wear. Any deviation by the user from the manufacturer's specifications concerning
use, maintenance, repair, alterations and modifications constitutes willful
The installation of Ruthless Performance
Motorsports products or parts may adversely affect other vehicle
components, safety equipment or manufactured goods (collectively "goods").
Ruthless Performance Motorsports assumes no responsibility for any damage to other goods, or bodily injury
that may arise due to failure of other goods, due to installation and/or use,
either proper or improper, of its products or parts.
The liability of Ruthless Performance
Motorsports is limited to the replacement of defective products or
parts found under examination by manufacturer to be defective in material or
workmanship within 60 days after purchase, and which has not been caused by an
accident, improper use, alteration, tampering, excessive use, misuse,
modification or abuse. The damage of the user shall be deemed liquidated in the
costs of replacement of the product or part.
Ruthless Performance Motorsports assumes no responsibility for errors, omissions, diagrams, pictures,
illustrations or text in these instructions or the documents contained
By purchasing or using this product, the user agrees that
if any provision of this Disclaimer is held to be illegal, invalid or
unenforceable under present or future law, such provision shall be fully
severed from the Disclaimer and this Disclaimer shall be construed and enforced
as if such illegal, invalid or unenforceable provision never comprised a part hereof,
and the remaining provisions hereof shall remain in full force and effect and
shall not be affected by the illegal, invalid, or unenforceable provision,
there shall be added automatically as part of this Disclaimer a provision as similar in its terms to such illegal, invalid or
unenforceable provision as may be possible and be legal, valid and enforceable.
*Some products listed are legal for sale or use in CA only for racing vehicles which may never be driven on a public highway.